Deliveries and Returns
Standard delivery charge is £10.
Standard delivery charge is £15 unless otherwise specified.
Please note that if you are placing an order from outside the EU you may be subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance are your responsibility; we have no control over these charges and cannot predict what they may be. Customs policies vary from country to country, so please contact your local customs office for more information.
Occasionally, at the time that you place an order, the piece you have bought may not be finished and ready for delivery. This is why we have not included the option of express delivery for online orders. If it is important that your order arrives by a certain date, please call us on +44 (0)20 8341 6542 and we will do our best to help. Otherwise, please allow up to 2 weeks for delivery and up to 4 weeks for deliveries outside the EU.
If you are not completely satisfied with your order, please fill in the Returns form (received with the order) and return to us.
Items must be returned within 28 days of receipt and we will be happy to offer an exchange, a refund or a credit note. Please pack items securely and use registered delivery. Please make sure you keep your registered delivery receipt as we cannot accept liability for goods that have been lost or damaged in transit.
If you have any other questions regarding delivery or returns please contact us: